REVIEWS
Stacey
Amazing
Mark
Ron
Great. As usual 👍👍👍
Sarah
Order: chicken kiev wrap with salad and garlic mayo I hadn't ordered from Istanbul for a while as the last time I did the wrap was overloaded with garlic mayo and was cold upon arrival. I decided to give it another go tonight 15.1.23. Again upon arrival the wrap was stone cold and the chips hard like they'd been sitting cold for a while. Due to this I will not make any future delivery orders from Istanbul
Aldona
Yvonne
Cold & 20 minutes late
Anne-Marie
Iain
Diane
Graeme
Sonya
Ordered at 5pm for food to be delivered at 5.40pm. Email at 6pm to say it was being made. Food finally arrived at 6.20pm and it was all cold. Very disappointed
Sharon
Unfortunately food was colder than expected when it arrived. Delivery came 20 minutes after time ( I understand this sometimes can’t be helped) Delivery driver was nice.
Linda
Easy to order the food was good and was delivered on time
Pete
Great kebab. Fries were soggy but kebab made up for it 👍
Moira
This is the 2nd time that my experience has been horrific.Cold very late food, staff including the owner with a shocking rude attitude which borders on abuse and the how dare you complain attitude I will never order from here again and strongly advise people to do the same or risk the same as I have encountered on 2 separate occasions.I phoned after my food was 45 min late despite it been already paid for and was told by a woman that the driver was coming down my hill.I live 2mins away and stood outside for 10 mins and no sign.Phoned back and spoke to the manager Ali.A rude abnoxious man with a shocking attitude who told me I should not have stood outside and that was not there fault despite been told the driver had left and was coming down the hill.You had to hear this man to believe his attitude and lucky it was over the phone and not to my face or it would have escalated.Eventually a cremated cold pizza over an hour late.2nd time had this exact fiasco and should not have gone back but please STOP ORDERING FROM THIS PLACE AND THERE RUDE NASTY STAFF
Andrea
Be
Ian
Food was hot and tasted delicious, fast delivery, Would recommend.
My order, online, came to £14.60 but the delivery driver charged £15.10. I phoned Istanbul and they confirmed that the price was £14.60 and that the driver would be spoken to by the manager. I will not be using this company again due to driver adding extra money onto my order. I do not appreciate being ripped off even if it is only £0.50!!!
Steven
The chicken was nice enough and well cooked it was much spicier this time than the last time I had the chicken donner and because of stomach issues I ended up being up all night being sick, Again this was nothing to do with the quality of the food it my stomach issues and the fact that the chicken was a lot spicier than previous orders
Alan
Late arrival and soggy chips but pizza was delicious.
Jimmy
Never again I had paid by card and was asked for the money at the door by the delivery girl 😡😡😡😡
Ilie
The food was amazing!
Gemma
Guest
Guest
Guest
Great, as usual
Guest
Been charged and never received the order even after I called them.
Guest
2nd time in 5 orders the food was ordered for 6pm and arrived almost 90 mins early First time when phoned spoke to a female with an attitude problem who passed me to a manager who was no better I let it go but tonight same nonsense so just took the food which by the way the pizza was cremated then won’t order again If a takeaway can get a simple order right in terms of food and time what chance is there Even when accommodating mistakes their customer service is shocking
Guest
Guest
Could have been hotter but apart from that good
Guest
Perfect, as always. Best pizza I know of 👍
Guest
Ordered food, came within the time they had said it would be but missed off item off order, called and said it was missing and was told it would be sent round…didn’t appear 🤷🏼♂️👎🏻
Guest
Food arrived earlier that estimated time given and delivery driver was friendly. Only issue was that I'd ordered a cheeseburger and a plain burger was delivered instead.
Guest
Guest
The best doner calzone I've ever had from there, absolutely loved it!
Guest
Brilliant, as always
Guest
Batter was a bit doughie but tasted nice, the chicken donner was a bit to spicy but the sauce on the supper was the perfect amount, enough to taste the sauce but not over power the food
Guest
Huge portions with amazing tastes! 10/10
Guest
Guest
Good was delicious. Delivery time was very quick. Service is always spectacular.
Guest
Guest
Great as usual 👍
Guest
Didn't deliver all my order so had to go up and collect what they had forgotten to deliver. Not a lot of chips in the box and one of the nuggets was a burnt crisp. Usually good but noticed it wasn't the normal people serving
Guest
I have used istanbul for over a year now and just over the past months the food hes went down hill a got lasagne it and wasnt good the sheets of pasta where rubbery and a was so disappointed a will be change where a order food from now on
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