As always, a pleasure to deal with. Excellent food and service.

Great. As always 😊👍

Fly in my food. Before I found the fly the kebab was taste less chicken mostly just chicken skin.

Food was cold when delivered. Sauce on the chips was disgusting.

My partner and I both ordered burgers and they were horrible. Very rubbery almost like they were raw. But they were cooked through. Salad was on wrong burger also.

Sent the wrong item but when phoned they quickly sent the correct item.

Excellent as always

I must say this is the worst chicken shish I ever seen in my life! Harder than a brick. Impossible to bite at all! Will never come back! Horrendous

Order came wrong and weren’t prepared to fix it. Not happy customer and won’t be reordering

Food delicious as usual,highly recommended.

Fab food

First order came cold because was just put in paper back and chucked in the back of the van Called up for a fresh one sent out this one came in heat bag :) BUT it was half the size of what I paid for.... No salad no sauces just generally half the amount of food!!

Meat was cold and items forgotten with order

Amazing

Great. As usual 👍👍👍

Order: chicken kiev wrap with salad and garlic mayo I hadn't ordered from Istanbul for a while as the last time I did the wrap was overloaded with garlic mayo and was cold upon arrival. I decided to give it another go tonight 15.1.23. Again upon arrival the wrap was stone cold and the chips hard like they'd been sitting cold for a while. Due to this I will not make any future delivery orders from Istanbul

Cold & 20 minutes late

Ordered at 5pm for food to be delivered at 5.40pm. Email at 6pm to say it was being made. Food finally arrived at 6.20pm and it was all cold. Very disappointed

Unfortunately food was colder than expected when it arrived. Delivery came 20 minutes after time ( I understand this sometimes can’t be helped) Delivery driver was nice.

Easy to order the food was good and was delivered on time

Great kebab. Fries were soggy but kebab made up for it 👍

This is the 2nd time that my experience has been horrific.Cold very late food, staff including the owner with a shocking rude attitude which borders on abuse and the how dare you complain attitude I will never order from here again and strongly advise people to do the same or risk the same as I have encountered on 2 separate occasions.I phoned after my food was 45 min late despite it been already paid for and was told by a woman that the driver was coming down my hill.I live 2mins away and stood outside for 10 mins and no sign.Phoned back and spoke to the manager Ali.A rude abnoxious man with a shocking attitude who told me I should not have stood outside and that was not there fault despite been told the driver had left and was coming down the hill.You had to hear this man to believe his attitude and lucky it was over the phone and not to my face or it would have escalated.Eventually a cremated cold pizza over an hour late.2nd time had this exact fiasco and should not have gone back but please STOP ORDERING FROM THIS PLACE AND THERE RUDE NASTY STAFF

Food was hot and tasted delicious, fast delivery, Would recommend.

My order, online, came to £14.60 but the delivery driver charged £15.10. I phoned Istanbul and they confirmed that the price was £14.60 and that the driver would be spoken to by the manager. I will not be using this company again due to driver adding extra money onto my order. I do not appreciate being ripped off even if it is only £0.50!!!

The chicken was nice enough and well cooked it was much spicier this time than the last time I had the chicken donner and because of stomach issues I ended up being up all night being sick, Again this was nothing to do with the quality of the food it my stomach issues and the fact that the chicken was a lot spicier than previous orders

Late arrival and soggy chips but pizza was delicious.

Never again I had paid by card and was asked for the money at the door by the delivery girl 😡😡😡😡

The food was amazing!

Great, as usual

Been charged and never received the order even after I called them.

2nd time in 5 orders the food was ordered for 6pm and arrived almost 90 mins early First time when phoned spoke to a female with an attitude problem who passed me to a manager who was no better I let it go but tonight same nonsense so just took the food which by the way the pizza was cremated then won’t order again If a takeaway can get a simple order right in terms of food and time what chance is there Even when accommodating mistakes their customer service is shocking